Objectives
- High Availability
- HA Modes
- FGCP (FortiGate Clustering Protocol)
- Heartbeat Interfaces and Virtual IP Interfaces
- HA Requirement
- Configure Primary FortiGate Firewall
- Configure Secondary FortiGate Firewall
- HA-Troubleshooting
What is High Availability?
High Availability (HA) is a feature of Firewalls in which two or more devices are grouped together to provide redundancy in the network. HA links and synchronises two or more devices. In FortiGate HA one device will act as a primary device (also called Active FortiGate). Active device synchronises its configuration with another device in the group. Other FortiGate devices are called Secondary or Standby devices.
Fortigate HA Modes
There are two Fortigate HA modes available:
- Active / Passive- Configuration of primary and secondary devices are in synchronisation. In Active/Passive mode the primary device is the only equipment which can actively process the traffic. Secondary FortiGate device remains in Passive mode and monitors the status of the primary device. If the problem is detected in the Primary FortiGate, the secondary device takes over the primary role. This event is called HA failover.
- Active / Active-All HA configuration must be in-synchronisation. Only difference in Active / Active mode is that in A/A mode all the FortiGate devices are processing the traffic.
FGCP (FortiGate Clustering Protocol)
HA Protocol used by FortiGate Cluster to communicate. FGCP travels between FortiGate cluster devices over the heartbeat links and uses TCP port 703 with Ethernet type values:
- 0x8890 – NAT Mode
- 0x8891—transparent mode
TCP port 23 is used by FGCP for configuration synchronisation. Firewall cluster uses FGCP to elect the primary, synchronize configuration, discover another firewall that belongs to the same HA and detect failover when any of the HA device fails.
In Active/Passive, Primary Firewall performs below tasks:
- Exchange heartbeat Hello messages with secondary device over control link
- Synchronizes routing table, DHCP information, running configuration
- Traffic sessions
Secondary Firewall performs below tasks:
- Monitor Primary device as to check if reachability is working in-between cluster or not
- If problem encountered with the Primary Firewall, secondary device take-over the traffic sessions
- Maintain Data Plane Processes like Forwarding Table, NAT Table, Authentication record
Heartbeat Interfaces and Corresponding IP addresses
Virtual IP addresses are assigned to heartbeat Interfaces based on the serial number of FortiGate Firewall
- 169.254.0.1—assigned to highest serial number
- 169.254.0.2—assigned to second highest number
- 169.254.0.3—assigned to third highest number
Cluster uses these virtual IP addresses to differentiate cluster members and update configuration changes in clustered devices.
Fortigate HA Requirements
- Two to Four identical FortiGate Firewall (same Model )
- Same Licenses on all cluster member
- Physical link between Firewalls for heartbeat
- DHCP and PPPoE interfaces are supported
Fortigate HA Configuration
Configuring Primary FortiGate for HA
1. Go to System ->Select HA
2. Select mode Active-Passive Mode
3. Once Active-Passive mode selected multiple parameters are required
4. Mode- Active/ Passive
5. Set Device Priority -200. More numerical value higher the priority. Here Priority is set 200, secondary devices must have lower numerical value than Primary Firewall.
6. Device Group– Group name must be the same for both primary and secondary devices. Here we have given the name HA-GROUP. Device Group is used in HA to assign two or more devices to be part of the same HA Group.
7. Password – same password must be provided to both primary and secondary Firewall.
8. Heartbeat Interface—Add Port 3/HA1 and Port 4/ HA2 port in heartbeat interfaces through which both primary and secondary devices can interchange hello messages to check liveliness of the peer device.
9. Select OK
- The FortiGate exchanges messages to peer devices to establish an HA cluster. When Admin select OK connectivity can be lost with the FortiGate as the HA cluster negotiates and the FGCP initiate new MAC address of the FortiGate interfaces.
- Power off the FortiGate.
- Repeat the steps in Secondary devices and connect Port 3 and Port 4 with Secondary FortiGate Firewall.
Configuring Secondary FortiGate for HA
Repeat Step 1 to Step 9 in Secondary Firewall.
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Check HA status in Secondary devices. Refresh the entries and check sync status in Primary and Secondary HA monitoring Dashboard.
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Dashboard widget shows below status if HA status is in sync.
Troubleshooting Commands: Fortigate HA
Use Config Global Mode
get system ha status –> shows HA and Cluster failover Information
FortiGate (global) # get sys ha status
HA Health Status: OK
Model: FortiGate-VM64-KVM
Mode: HA Active Passive
Group: HA-Group
Debug: 0
Cluster Uptime: 211 days 5:9:44
Cluster state change time: 2022-04-16 14:21:15
Master selected using:
<2022/04/13 14:21:15> FGVMXXXXXXXXXX14 is selected as the master because it has the largest value of uptime.
<2022/04/13 14:15:46> FGVMXXXXXXXXXX16 is selected as the master because it has the largest value of uptime.
<2022/04/12 11:17:04> FGVMXXXXXXXXXX44 is selected as the master because it has the largest value of override priority.
ses_pickup: enable, ses_pickup_delay=disable
override: disable
Configuration Status:
FGVMXXXXXXXXXX14(updated 2 seconds ago): in-sync
FGVMXXXXXXXXXX16(updated 3 seconds ago): in-sync
System Usage stats:
FGVMXXXXXXXXXX14(updated 2 seconds ago):
sessions=12, average-cpu-user/nice/system/idle=0%/0%/0%/100%, memory=44%
FGVMXXXXXXXXXX16(updated 3 seconds ago):
sessions=2, average-cpu-user/nice/system/idle=0%/0%/0%/100%, memory=14%
HBDEV stats:
FGVMXXXXXXXXXX14(updated 2 seconds ago):
port3: physical/10000full, up, rx-bytes/packets/dropped/errors=2232258636/6463321/0/0, tx=3266257061/8035173/0/0
FGVMXXXXXXXXXX16(updated 3 seconds ago):
port3: physical/10000full, up, rx-bytes/packets/dropped/errors=3366612632/70886621/0/0, tx=1232321221/4564123/0/0
MONDEV stats:
FGVMXXXXXXXXXX14(updated 1 seconds ago):
port4: physical/10000full, up, rx-bytes/packets/dropped/errors=5543991879/3242247/0/0, tx=554325343/4321945/0/0
FGVMXXXXXXXXXX16(updated 3 seconds ago):
port1: physical/10000full, up, rx-bytes/packets/dropped/errors=22183223/2218321/0/0, tx=216832/1211/0/0
Master: Active-FW , FGVMXXXXXXXXXX14, cluster index = 1
Slave : Secondary-Fw , FGVMXXXXXXXXXX16, cluster index = 0
number of vcluster: 1
vcluster 1: work 169.254.0.2
Master: FGVMXXXXXXXXXX14, operating cluster index = 0
Slave : FGVMXXXXXXXXXX16, operating cluster index = 1
Check the checksum mismatch and compare for the cluster checksum. Run command to go in rough for discrepancy VDOM’s by using command:
diag sys ha checksum show <vdom>
diag sys ha checksum show <global>
Use grep to filter the configuration
diagnose sys ha checksum show root | grep system
diagnose sys ha checksum show global | grep log
Repeat above commands on secondary device to compare the mismatch output
Initiate and re-calculate checksum if no mismatch found.
Command to re-calculate the checksum
diagnose sys ha checksum recalculate [<vdom-name> | global]
Above command re-calculates the checksum for all the devices.
Debug HA logs
diag debug app hasync 255
diag debug enable
execute ha synchronize start
diagnose debug application hatalk -1
communication between HA devices
Mismatch in HA can be calculated by using below command
1.diag debug config-error-log read
2. diag hardware device disk
3. show sys storage
4. show wanopt storage
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