This issue is typically caused by a setting on your computer, which restricts third-party apps and software from being installed.
If your computer is running Windows 10 S, by design, you will only be able to install apps from the Windows store. No third-party software can be installed on Windows 10 S.
To change the setting:
1. Click → Settings → Apps or Apps & Features.
2. From the "Installing Apps" dropdown, choose All apps from anywhere. Close the Settings window.
You should now be able to install the Brother software.
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